FAQs for Twist at Home
Painting with a Twist is excited to offer a way for Twisters to enjoy the Painting with a Twist experience at home. Twist at Home provides access to Painting with a Twist art, step-by-step instructions and supplies to enjoy a carefree escape in your own home. Here are some frequently asked questions:
1. Is Twist at Home offered at my local studio?
Possibly! Painting with a Twist has locations across the country. In some areas, studios are offering curbside drop off of Twist at Home packages. Check out this landing page to see if your studio is offering.
2. Is there a difference between the offerings here and from the studio?
Yes. Studios who are offering Twist at Home packages through their location's website will likely have more art selections and include a different supply package, typically (1) 16x20 Canvas, Custom Paint Colors and (2) paint brushes. We encourage you to frequent your local studio if possible!
On this site, once you decide which piece of art you want to complete you will choose your supply package. Your confirmation email will include step-by-step instructions and a video complement.
Supply kits take 7-10 days to arrive to your home.
3. How long will it take to get my Twist at Home supply package?
We estimate it will take 7-10 business days from the time of ordering to get your supply package. Shipping times vary, though, so please be patient!
4. Is shipping included in the price of Twist at Home?
5. How will I receive the step-by-step instructions and video complement?
These will be delivered to you for your painting selection in your email confirmation. Please check your junk folder if you do not receive the email within an hour of your purchase. The email is delivered through Shopify.
6. Can I use a Painting with a Twist gift card or store credit to purchase Twist at Home Delivered?
No. We cannot accept Painting with a Twist gift cards or store credits through this platform at this time. Please hold on to these to use at your local studio!
If you have any issues with your order, please reach out to customer service at firstname.lastname@example.org
7. Will the Twist at Home canvases ordered through this site be prepped with any sketches or drawings on the canvas?
No. We cannot sketch or draw an outline of any of the paintings onto the canvases sold on this site.
8. How many brushes come with a Twist at Home kit?
The number of brushes varies from 3-6 depending on what is in supply in our warehouse. Due to the volatility of supply, we cannot guarantee how many brushes will be included in your kit.
Is your question not answered? Please feel free to email us at email@example.com. This email is monitored Monday - Friday, 9am-5pm cst.